Terms of Service

By using the Master Brand Audit, operated by Tappmedia NYC LLC, you agree to these terms. If you do not agree, do not use the service.

We provide a free AI-generated brand audit with starter fixes for 5 dimensions, an optional Brand Audit + Build that delivers the complete fix stack for all 11, optional website services (Website + AI Recommendations, and Website + Agentic AI), Done For You implementation, and a 12-Month Brand Content plan. Milo is the AI engine that produces audits and deliverables, reviewed by Donald Tapper before delivery.

The service provides marketing and brand analysis and deliverables. It does not constitute legal, financial, or professional advice. We make no guarantee of specific business outcomes, revenue, rankings, or results. Your results depend on many factors outside our control, including how you implement the deliverables.

Audits and deliverables are generated by Milo, an AI engine, and reviewed by a human before delivery. AI output can contain errors. You are responsible for reviewing deliverables before publishing or acting on them. Milo discloses that it is an AI in every client-facing conversation.

The Brand Audit + Build ($3,500) and the website add-ons (Website + AI Recommendations at $6,500, and Website + Agentic AI at $9,500) are one-time fees, charged when you purchase. The brand audit lead magnet is free. There is no free trial.

Results Guarantee: If Milo does not identify at least 10 specific, actionable gaps in your brand that you were not previously aware of, email donald@tappmedianyc.com within 7 days of delivery and we will refund every dollar. No questions asked.

After the 7-day money-back window, there are no refunds on one-time deliverables, because they have already been generated and delivered. The 12-Month Brand Content plan saves 20% when prepaid in full, or 10% when paid in 3 equal monthly installments.

The 12-Month Brand Content plan is a 12-month term at $850 per month. Prepay the year in full for 20% off ($8,160), or pay it in 3 monthly installments for 10% off (3 payments of $3,060, $9,180 total). You can cancel anytime: you owe only for the months delivered, and any prepaid balance is refunded pro-rata. On a failed payment we retry over five days with a grace period before delivery is paused.

Website projects are delivered in the stated timeframe after you provide the brief and any required assets. Donald reviews each site before launch. One round of revisions is included. Additional revisions may be quoted separately. Hosting, domains, and third-party platform fees are your responsibility unless stated otherwise.

Website + Agentic AI ($9,500) includes the website plus the agentic Milo layer: setup, configuration, VAPI agent creation, Make.com webhook setup, embed code delivery, and a 30-day support period. You are responsible for how Milo is used on your site and for compliance with applicable law.

Voice confirmation calls are placed only to leads who have given prior consent to be contacted. You are responsible for obtaining and maintaining that consent in compliance with the TCPA and any applicable state law before Milo calls on your behalf. Milo discloses that it is an AI at the start of every call.

Done For You Implementation ($1,900) is human execution of your Brand Audit + Build deliverables by the Tappmedia team: website updated, LinkedIn updated, posts scheduled, and your email sequence loaded. You provide platform access through a secure password manager share link; credentials are never stored in our database. Turnaround is 5 to 7 business days after access is received.

The partner program pays commissions on referred purchases. Partners must disclose their material connection in compliance with FTC guidelines. Commissions are paid manually and summarized monthly.

To the maximum extent permitted by law, Tappmedia NYC LLC is not liable for indirect, incidental, or consequential damages. Our total liability is limited to the amount you paid for the service giving rise to the claim.

These terms are governed by the laws of the State of New York. Questions can be sent to donald@tappmedianyc.com.